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	<title>Comments on: Words can be costly when building trusted relationships</title>
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		<title>By: Franis Engel</title>
		<link>http://www.theaccidentalsalesman.com/business-development/account-management-business-development/words-can-be-costly-when-building-trusted-relationships/comment-page-1/#comment-865</link>
		<dc:creator>Franis Engel</dc:creator>
		<pubDate>Mon, 14 Mar 2011 09:09:36 +0000</pubDate>
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		<description>Body language and mannerisms being congruent is important - more than you imagine would be so! I&#039;d enjoy reading a separate post on this later...?

I grew up in a Danish household where voices went up and down in a very lyrical manner. When I took this dramatic and expressive manner of speaking out into the world in California, people accused me of being &quot;unreliable,&quot; and I had difficult times closing sales because of it. But at the time it was a mystery - a fish in water problem. But the mis-match was intriguing, and emerged as an insight repeatedly in not just my business life. So I decided I had nothing to lose in changing my ability to speak differently, because I could always re-assume my habitual speaking style.

Changing my manner of speech was perhaps the most difficult thing I had ever done.  But I used Alexander Technique principles to learn to bring my voice to a monotone whenever I spoke about money. Changing the way I spoke when cutting the deal finally made business owners trust me to eagerly sign a half down, half on completion agreement. 

I have since applied this ability toward many other communication issues, with very positive results. Highly recommended.</description>
		<content:encoded><![CDATA[<p>Body language and mannerisms being congruent is important &#8211; more than you imagine would be so! I&#8217;d enjoy reading a separate post on this later&#8230;?</p>
<p>I grew up in a Danish household where voices went up and down in a very lyrical manner. When I took this dramatic and expressive manner of speaking out into the world in California, people accused me of being &#8220;unreliable,&#8221; and I had difficult times closing sales because of it. But at the time it was a mystery &#8211; a fish in water problem. But the mis-match was intriguing, and emerged as an insight repeatedly in not just my business life. So I decided I had nothing to lose in changing my ability to speak differently, because I could always re-assume my habitual speaking style.</p>
<p>Changing my manner of speech was perhaps the most difficult thing I had ever done.  But I used Alexander Technique principles to learn to bring my voice to a monotone whenever I spoke about money. Changing the way I spoke when cutting the deal finally made business owners trust me to eagerly sign a half down, half on completion agreement. </p>
<p>I have since applied this ability toward many other communication issues, with very positive results. Highly recommended.</p>
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