Articles under ‘Personal Effectiveness’

Over the many years I have been helping the owners of small businesses to turn their sales fortunes around, it never ceases to amaze me how many already knew, deep down, what the answer was.
They are too busy following their head to listen to their gut. When I come along and tell them what they [...]

Business owner: “Can you help me please? My business is really struggling. I need help desperately. I am sorry, I do not have any money to pay you but if something does not change soon I will lose everything”
Me: “I appreciate your situation. Its one I have seen a lot of times. Watch this free [...]

There are many things in the world of sales that are not only simple and easy to do but also enable you to be much more effective with your selling time. One of these things is how we respond to email enquiries.
The other day I got an email asking for the price of one of [...]

I am sure you have heard the ubiquitous phrase ‘You never get a second chance to make a first impression’. It’s used so often that it has become a bit of a cliché. We hear it. We nod and say ‘yes how true’ yet we forget to check what sort of an impression we are [...]