Articles under ‘Soft Skills’

Can dressing for success make a difference in sales?

In this recording leading image consultant Pauline Crawford explains why the way we present ourselves is so important the sales process and simple changes you can make in order to increase your impact with clients and prospects.

The way we think and communicate can have a big impact on sales. There is a wide variety of ways in which people think and communicate and these tend to differ by type of job function and by levels of seniority. The more flexible we can be with our communication, the wider group of people [...]

In sales people buy from people they know, like and trust. Being able to quickly establish rapport with people you meet is an essential skill. But how do you establish rapport and trust with people that are totally different to us? In this recording, top NLP trainers Julie French and Tony Burgess of the Acacemy of High Achievers give us excellent insights into how to quickly generate deeper levels of rapport. They cover how to build instant rapport both in person and on the telephone.

A must listen to anyone who feels awkward with some prospects and clients.