Articles under ‘Soft Skills’

This is networking tip #2 in my series of 5 counter intuitive networking tips. Whenever people meet for the first time one of the questions that is almost guaranteed to come up is ‘What do you do?’. Extended versions include:
‘What do you do for a living?’ and
‘What line of business are you in?’
There is nothing [...]

I was nicely surprised when reading this book. I have to admit that the title initially put me off. Once I started reading it, however, I quickly found It one of the most enjoyable sales books I have read to date. Instead of it being full of pushy sales tricks, I found it full [...]

Many years ago I learnt a powerful influencing technique from my boss. He was a high flying finance director and I noticed how he used it to gain agreement. When I started learning from top sales people I noticed that many used this simple technique too.
I have since learnt that its called ‘The McCabe [...]

Would you like to be more persuasive with your clients?  Want to know some simple, easy ways to make a great impression, especially around ‘tricky’ areas like pricing?  Here are 3 simple tips about how you can use specific language to influence the results you get with people.

Use these 2 little words that [...]