In sales people buy from people they know, like and trust. Being able to quickly establish rapport with people you meet is an essential skill. But how do you establish rapport and trust with p...
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on Feb 16th, 2008 at 5:09 pm
An interesting session, but NLP used in sales does perturb me a bit.
on Feb 16th, 2008 at 7:02 pm
I can appreciate your concerns Chris. There are a lot of people selling sales related NLP books as a way of manipulation. At its roots its all about best practice and in my mind it only works at its best when it becomes unconscious behaviour. Good communicators were around long before NLP showed up. All they did was study what such people were doing so that others can learn.
This is an important recording for those accidental sales people who feel uncomfortable with certain types of people. 15 years back I had big difficulties myself and when I first came across NLP this was one are I found a little repulsive. I discovered that if done with integrity and the right intension then it can only help.
Its like a knife – you can use it to cut bread or to stab someone. Same knife, different motive.
I actually edited out a lot of content addressing these concerns as I felt it detracted from the learning. In hindsight, perhaps I should have left them in.
Thanks for the comments – I really do appreciate it. It helps to bring alive the recordings.
Best wishes
Richard