Articles Tagged ‘sales process’

You cannot process a relationship

It may seem very tempting to buy into the view that there is a process for everything, but when it comes to relationships it’s not that simple. We are not machines and we do not respond well when treated like one.

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How a Soft Selling question can turn a £5 order into a £500 order

Asking the right questions and keeping it simple can lead to a much bigger and smoother sale.
The question is nothing earth shattering to someone skilled in consultative selling – quite basic really, as I am sure some people will be quick to say. It’s not something I invented – I was taught it when [...]

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